The Challenge for the Client

After discussing their business rates liability with RVA Surveyors, the hair salon in Hertfordshire chose to engage our specialist reduction services. Reassured by our ‘no reduction, no fee’ guarantee, they felt confident in proceeding with the investigation into their business rates.

The Solution

A surveyor visited the property to gather the necessary evidence for the local hair salon. During the on-site inspection, they also collected data from comparable properties in the area to strengthen the case.

The surveyor found that the measurements held by the VOA (Valuation Office Agency) were out-of-date, which would lead to a significant reduction.

The Outcome

Armed with compelling evidence, RVA Surveyors submitted a Check as the first step in the Check, Challenge, Appeal process.

The VOA responded promptly, accepting the evidence provided by RVA. This resulted in a 7% reduction in the rateable value, delivering savings backdated to 1st April 2017. These reductions will remain effective until 31st March 2023.

Client Comments and Recommendation

“Great service. Everything handled easily and professionally. Everyone was very friendly and informed. Thanks!”