Health Practice reduces business rates with RVA Surveyors
Case study:
Health Practice | West Midlands
Specialise in general medical services, offering a range of healthcare services to registered patients.
KEY
FACTS
SIX MONTHS
ACHIEVED IN
£6,549
SAVINGS
Medical Centre
PROPERTY TYPE
The Client
Located in Wolverhampton, our client is a home care provider, offering essential support services to individuals who require assistance with daily living. Their premises serve as the operational hub for coordinating care, ensuring staff can effectively deliver high-quality services to clients across the community.
The property is part of a larger building that was historically split into separate units, including a medical practice and a pharmacy, making accurate business rates assessments particularly important.
The Problem
During a review of their business rates assessment by the Valuation Office Agency (VOA), discrepancies were identified in the property’s valuation. A historic split of the building, which took place in 2010, had not been accurately measured. As a result, part of the space occupied by the medical practice had been incorrectly included in the client’s assessment.
This mistake led to an increased rateable value (RV), meaning the client had been paying higher business rates than they should have. Given the complexity of the split and the passage of time, resolving the issue required clear evidence and careful negotiation.
The Solution
RVA Surveyors conducted a detailed check to confirm the extent of the error. The team reviewed existing plans, took accurate measurements, and gathered supporting evidence, including a fire plan, to demonstrate that part of the assessed area belonged to the medical practice, not the client’s property.
A formal submission was made to the VOA to correct the assessment and ensure a fair and accurate valuation for the client’s premises.
The Outcome
The VOA reviewed the submission and accepted the proposed adjustments, leading to a significant reduction in the client’s RV. By securing an updated and accurate valuation, the client achieved substantial business rate savings, preventing unnecessary overpayments.
This successful outcome ensured their property assessment reflected the actual space they occupied, allowing them to focus their resources on providing high-quality home care services to those in need.
Savings achieved: £6,549
Surveyor comment
“A previous split had been miscalculated, leaving our client paying for space they didn’t use—we got it corrected.”
